Care!
Vision into value
Clear principles and guideposts help both employees and customers know where they stand and what to expect in the quality of our service. Our iQorian Values define how we operate, interact, and succeed in today’s market.
Seeing is believing
You can't fake culture. From caring for our employees to valuing diverse voices towards a shared goal, iQor is all in. Connect with us for a virtual tour or pop in. We'd love to meet you.
Connected culture
We take pride in the wide range of experiences and perspectives our employees bring, recognizing that those who embrace different backgrounds, ways of thinking, and cultural influences are best equipped to thrive in the global marketplace.
INTRODUCTION
Exceptional experiences start with a strong culture.
And we believe strong cultures are built on shared expectations. Our values guide and inspire us, shaping how we approach each day and every opportunity—both in collaboration with our colleagues and as trusted partners to our customers.
OUR VALUES
What drives us
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Integrity
People know they can count on us. We’re honest and reliable—we do what we say we’re going to do, even in difficult situations.
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Qustomer Dedication
We provide unparalleled customer experiences. Our good judgment, strong instincts, and relentlessly high standards help us deliver the best possible services, products, and processes to everyone we meet.
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Open Communication
We’re respectful in our communications—we have the courage to say what we think and question actions that are inconsistent with our values. We're the first to admit when we've made a mistake and we are never afraid to apologize.
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Respect
Our greatest successes come from combining our strengths and working together. Above all, we value and respect each of the diverse individuals who bring different experiences, skills, and ideas to our shared table.
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Innovation
We're naturally curious—especially when it comes to improving on our own practices. We strive to find new ways to make iQor processes, people, and products better than they were before.
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Accountability
We take responsibility for our actions and attitudes. We are mindful of how we impact the larger company and affect others during our daily interactions.
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Need to Give Back
We strive to change the world by improving the quality of life for those closest to us. Through our #iQorQares program, we are able to give back to our workforce, their families, and our local communities. Serving others is important to who we are as individuals and lives at the heart of our culture.
Let's Connect
Integrity
People know they can count on us. We’re honest and reliable—we do what we say we’re going to do, even in difficult situations.
Let's ConnectQustomer Dedication
We provide unparalleled customer experiences. Our good judgment, strong instincts, and relentlessly high standards help us deliver the best possible services, products, and processes to everyone we meet.
Let's ConnectOpen Communication
We’re respectful in our communications—we have the courage to say what we think and question actions that are inconsistent with our values. We're the first to admit when we've made a mistake and we are never afraid to apologize.
Let's ConnectRespect
Our greatest successes come from combining our strengths and working together. Above all, we value and respect each of the diverse individuals who bring different experiences, skills, and ideas to our shared table.
Let's ConnectInnovation
We're naturally curious—especially when it comes to improving on our own practices. We strive to find new ways to make iQor processes, people, and products better than they were before.
Let's ConnectAccountability
We take responsibility for our actions and attitudes. We are mindful of how we impact the larger company and affect others during our daily interactions.
Let's ConnectNeed to Give Back
We strive to change the world by improving the quality of life for those closest to us. Through our #iQorQares program, we are able to give back to our workforce, their families, and our local communities. Serving others is important to who we are as individuals and lives at the heart of our culture.
Let's Connect
GIVING BACK
Dedicating time and resources to our community
The #iQorQares Program was established in 2013 as a consolidated effort for employees to make an impact in the communities around the world where we work and live. Through our #iQorQares Program, we volunteer and strive to improve the quality of life for our workforce, their families, and our local communities.
Not only do we encourage employees to volunteer time and donate money and resources to organizations that support our local communities, we also encourage innovation and teamwork internally. Our sites have a long history of supporting various organizations in our communities to help address pressing issues such as hunger, health, and education.
We are stronger together. See how iQorians face challenges together in our communities.
iQorQares.com
Belonging & Inclusion
Enabling a connected culture
With 40,000 employees worldwide, iQor thrives on a dynamic and globally minded workforce. We believe that a strong culture is built on a variety of experiences, perspectives, and ways of thinking—equipping our team to succeed in an ever-evolving marketplace.
TOP FEATURES
Leading by example
Open for all
Not only are our doors open for all, they’re open wide. Our recruiting practices are designed to increase representation of individuals with disabilities and those who are veterans, women, and protected minorities.
Fair processes
Our policies and procedures are written with key iQorian Values in mind: Respect and Open Communication, which aim to promote fairness, transparency, and enhanced accountability.
Knowledge is power
The key ingredients for successful teamwork are professionalism and respect. Because of this we are most efficient when we work together—we are greater than the sum of our individual parts. We ensure we stay motivated by celebrating each other’s achievements.