Winning Technology
At iQor, we're committed to delivering lasting solutions that drive results. We see the customer experience from a holistic perspective - these solutions utilize our award-winning proprietary technology platforms that comprise the big picture.
Winning Technology
At iQor, we're committed to delivering lasting solutions that drive results. We see the customer experience from a holistic perspective - these solutions utilize our award-winning proprietary technology platforms that comprise the big picture.
CAPABILITIES
Easily integrated, fully scalable solutions
Leadership Training
Our award-winning training resources provide leadership-ready brand experts. Our dedicated trainers and virtual tools empower customer support employees with the skills they need to create happy customers, build long-term...
Private CX Cloud
Solve complex customer challenges quickly with simple integration into our CX private cloud. Support and improve your customer experience, quality assurance, and business growth with a community of performance-driven...
Work at Home
Ready for the utmost in staffing flexibility? Our operations teams can launch and scale work-at-home programs quickly and effectively so that we can get right to work for your...
Intelligent Automation
Automate tasks to deliver better customer experiences. With RPA, employees can go beyond meeting their productivity goals and customer support experts can focus on creating valuable customer experiences.
Seasonal Staffing
Flow through seasons and campaigns quickly and easily, knowing you have the resources you need. Our cloud-based infrastructure, diverse talent pool, and training at scale allows you to stay...
Data Security
Simplify and strengthen the security around your data with iQor’s best-in-class compliance, monitoring, and access controls. Multi-layered, highly invested protection for you and your customers.
Interaction Analytics
Built to solve your unique business challenges, our proprietary interaction analytics platform mines every conversation so you can grow your business and take your customer experience to new heights.
Workforce Management
We provide the best people, processes and systems to maximize the value, engagement and productivity of your workforce. Always know where and when to deploy, accurately predict for the...
Business Intelligence
Simplify and strengthen the security around your data with iQor’s best-in-class compliance, monitoring, and access controls. Multi-layered, highly invested protection for you and your customers.
Omnichannel
Building better brand experiences means modernizing how you manage your digital CX strategy. Purposeful by design, iQor’s voice, email, chat, text, social and digital agents are at your service....