Intelligent Solutions Outsourcing

iQor partners with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and
repair services.

Connection - Value-Added Customer Care

Building brand loyalty through exceptional customer support services. Our professionals sit on the frontlines of the customer care service experience, often serving as the customers’ first – and sometimes only – human interactions with a brand.

Enablers - Contact Center Analytics and Services

Using our predictive analytics engine, metrics tools, and Big Data expertise we consult and provide resources to help Fortune 1000 companies unlock the value in their massive amounts of data to optimize their customer interactions, achieve operational efficiencies, and generate new business opportunities.

Process - IT Enabled Processing Services

iQor has built RadiQloud, one of the most advanced technology infrastructures in the BPO industry, to fundamentally change the way we conduct business.  We help companies cloud-enable their processes, innovating to reduce costs, streamline operations, and increase profits.

Intervention - 1st and 3rd Party ARM Services

iQor provides best-in-class, outsourced call center solutions that accelerate cash flow for hundreds of the world’s leading companies.  By turning to iQor to help intervene with at risk customers, consumer and commercial clients can optimize working capital while protecting their brand and maintaining customer loyalty. 

Aftermarket Services

We provide post-sale product support services to industry-leading electronics manufacturers, retailers, and service providers in categories such as computing, consumer devices, mobility, networking, storage, telecommunications, and medical devices. Our best-in-class aftermarket services include our leading global depot repair and supply chain management.