Leaders from iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, will exhibit at Customer Contact Week (CCW) Nashville 2024 at Omni Nashville in Nashville, Tennessee, from Oct. 23-25.
CCW Nashville is the premier customer contact event focused on customer experience (CX) and groundbreaking industry trends. Global CX leaders gather to explore CX best practices and innovations and to discover how to optimize their customer engagement strategies, which drive operational excellence in contact centers. Industry experts will be able to connect with their peers and attend live demos for AI-powered services that transform customer contact strategies for various industries.
Attendees of CCW Nashville 2024 are invited to meet with iQor’s team of CX specialists and learn about Symphony [AI]TM, iQor’s AI ecosystem that enhances frontline agent performance. Symphony [AI] drives seamless workflows and ensures compliance, delivering outstanding customer experiences across the employee lifecycle. Leveraging iQor’s accumulated process knowledge, Symphony [AI] elevates employee performance, reduces costs, and optimizes the customer journey.
Stop by Booth 519 between 10 a.m. and 4 p.m. CDT on Thursday, Oct. 24, and between 10 a.m. and 2 p.m. CDT on Friday, Oct. 25, to learn how iQor’s AI-powered CX solutions can help boost customer satisfaction and streamline business processes to deliver more smiles.
To learn more about CCW Nashville 2024, visit the official event website. To book time with an iQor CX leader, visit the iQor CCW Nashville 2024 event page.
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