Leaders from iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, will attend the 92nd Annual Meeting & Exhibition for the International Bridge, Tunnel & Turnpike Association (IBTTA) at the Huntington Convention Center in Cleveland from Oct. 26-29.
The IBTTA Annual Meeting & Exhibition is the premier event for transportation infrastructure professionals. Industry experts will gather to discuss the future of transportation, including advancements in tolling technology, innovations in intelligent transportation systems (ITS), and strategies to enhance operational efficiency and mobility across bridges, tunnels, and turnpikes.
Attendees are encouraged to meet with iQor’s CX experts to explore how iQor leverages its Symphony [AI]TM AI ecosystem and digital technologies to revolutionize customer experience (CX) in the transportation sector. iQor’s SMS messaging capabilities enable tolling companies to improve their electronic payment processes, while the company’s extensive process management expertise supports coaching and efficient workflows that drive frontline agent performance, ensuring regulatory compliance and robust security measures.
To learn more about IBTTA’s 92nd Annual Meeting & Exhibition, visit the official event website. To book time with an iQor CX leader, visit the iQor IBTTA 92nd Annual Meeting & Exhibition event page.
NEWS & PRESS