WHO WE ARE
Smart CXBPO. Real Results.
At iQor CXBPO™, our infinityAiQ™ platform transforms customer experiences through AI and human insight across the entire customer lifecycle.
OUR MISSION
To make every moment count, for our clients, their customers, and each other.
OUR VISION
To lead the world in remarkable experiences.
OUR VALUES
Powered by Purpose
We listen intently.
We think boldly.
We care deeply.
We deliver enthusiastically.
WE’RE GLOBAL
Scaling for CXBPO demand
iQor delivers intelligent CX solutions powered by 30 years of expertise and AI innovation. We drive loyalty and business success through scalable, omnichannel support. As a Great Place to Work® and CX disruptor, we lead with a people-first, tech-enabled approach.
45K
Employees
11
Countries
50
Sites
88.8%
Employee Satisfaction
300-500%
Burst Capability
Canada
United States
Mexico
Panama
Colombia
Trinidad
Poland
Egypt
Hong Kong
India
Philippines
Belonging & Inclusion
Our connected culture
With 40,000 employees worldwide, iQor thrives on a dynamic and globally minded workforce. We believe that a strong culture is built on a variety of experiences, perspectives, and ways of thinking—equipping our team to succeed in an ever-evolving marketplace. #iQorianLife
GIVING BACK
Dedicated to our communities
Since its founding in 2013, the #iQorQares Program has united employees around a shared mission to serve and uplift the communities where we live and work. Today, as a 501(c)(3) nonprofit, iQor Qares continues to support our employees in their times of need.
Committed to our Need to Give Back, we empower iQorians to volunteer their time, donate resources, and advocate for causes that enrich our workforce, their families, and our neighbors. We have developed partnerships with local nonprofits and our sites host food drives, health clinics, mentorship programs, environmental cleanups, and more to drive real, lasting change.
We are stronger together. Explore how #iQorQares connects iQorians to make a difference worldwide.
iQorQares.com