Positive customer experiences that build trust between you and your constituents
OVERVIEW
Omnichannel solutions that bring the customer experience to the forefront
Whether you're a federal, state or local entity, iQor delivers compliant, expert customer support at scale. Our omnichannel, digital and accounts receivables solutions are used to build stronger connections, recover revenue and build business relationships with your local citizens and shareholders. We’re here to respond to emergencies, guide customers through repayment options and generate high-quality, positive customer experiences to drive customer satisfaction and trust.
SERVICES
Be a trusted partner to your citizens now and into the future
Back office support
Skip tracing and location services
Default prevention
Welcome/wellness
Omnichannel customer support
Customer retention and analysis
Commercial Recovery Solutions
Invoicing Services
BENEFITS
Performance excellence you can rely on for years to come
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Contract compliance experts audit and monitor adherence to applicable regulations and statues
Our CX private cloud technology allows us launch first-day-ready agents at the speed of your business
As a consultant, we constantly share innovative ways to improve the customer experience
Tenured leadership in every center across the globe
Ready when you are: agents are ready day 1, are selected from a large pool of pre-vetted candidates with the background and skills you need
Our scalable and secure work-at-home solutions help you meet goals and plan for business continuity
“iQor provides exceptional service to our government clients by providing leading recovery rates with an equal focus on compliance and quality customer contacts.”
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SERVICES 
BENEFITS 
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