iQor Appoints Lloyd Cochran as Chief Financial Officer

iQor, a managed services provider of customer engagement and business process outsourcing (BPO) solutions, today announced the appointment of Lloyd Cochran as Chief Financial Officer. Reporting to iQor President and CEO Chris Crowley, Cochran will lead the company’s financial strategy, aligning it with the value creation plan set forth by Mill Point Capital following their acquisition of iQor earlier this year. 

Cochran’s appointment highlights iQor’s focus on enhancing financial resilience and driving sustainable growth. He brings extensive financial leadership experience, consistently delivering business value and strategic development for global organizations. Most recently, he served as CFO at InStep Health, shaping the company’s financial strategy. His prior roles at Alorica, EGS, and APAC Customer Services showcase his expertise in financial transformation and value creation within the BPO industry. 

“Lloyd’s expertise in financial management and proven ability to drive business value aligns perfectly with iQor’s strategic goals,” said Crowley. “His leadership will play a key role as we continue to strengthen our financial performance and pursue new growth opportunities.” 

Cochran succeeds John Jacobi, who served as iQor’s Chief Financial Officer since 2021 and was instrumental in the company’s financial stewardship and recent acquisition by Mill Point Capital. 

“I am honored to join iQor at this pivotal stage in the company’s journey,” said Cochran. “I look forward to collaborating with the team to support iQor’s strategic direction and deliver long-term value for clients and stakeholders.” 

Cochran joins an executive team committed to building on iQor’s legacy of excellence, innovation, and growth. This includes leveraging iQor’s iQor’s Symphony [AI]^TM ecosystem, which seamlessly integrates automation and human expertise to elevate customer experiences and set new industry standards.