iQor CXBPO™, an award-winning customer experience business process outsourcing (BPO) solutions provider, has been recognized with three top honors at the 2025 HR.com Awards, presented at HRWest 2025 on March 12 in Oakland, California.
The company received two distinguished Corporate Category awards – Best Leadership Development Program (iLead) and Best Coaching and Mentorship Program (Coach-the-Coach) – both of which celebrate the organization’s commitment to cultivating future-ready leaders and empowering employees at every level.
Additionally, Vice President of Organizational Development Mark Monaghan was named HR Leader of the Year in the HR Professional Category, recognizing his visionary leadership and strategic impact on iQor CXBPO™’s people-first culture of excellence.
“These awards reflect our commitment to nurturing talent, building leadership, and creating a culture where people thrive,” said Monaghan. “I’m honored to be recognized personally and even more proud of what we’ve accomplished as a team.”
iQor CXBPO™’s award-winning leadership development and coaching programs are rooted in a culture of continuous growth, data-driven insights, and personalized support. Designed to empower individuals with the tools to lead effectively, these initiatives have delivered measurable improvements in employee engagement, performance, and retention.
“Our awards reflect the passion, innovation, and commitment that each of our employees brings to developing world-class learning experiences at iQor CXBPO™,” said Senior Vice President of Global Learning and Development John Kruper. “These recognitions reflect the collective achievements of this team in driving meaningful, high-impact learning and development initiatives.”
For more information about iQor CXBPO™ and its award-winning training, visit www.iqor.com/capabilities/award-winning-training/.
About iQor CXBPOTM
iQor CXBPOTM is a trusted partner in intelligent customer experience solutions, delivering exceptional results for global brands. With 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions at every stage. Our agile, scalable solutions ensure seamless omnichannel engagement, driving loyalty and measurable business success. Recognized as a Great Place to Work® and a leader in CX excellence, we elevate performance through a people-first approach, operational expertise, and secure, technology-enabled solutions. Learn more at iQor.com.
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