iQor, an award-winning business process outsourcing (BPO) customer experience solutions provider, today announced its continued expansion in India. The company’s second facility in Noida underscores iQor’s commitment to operational excellence and customer experience (CX) innovation. Located in the National Capital Region (NCR), the new 65,000-square-foot campus in Embassy Galaxy Business Park is poised to support iQor’s expanding operations across global markets with an additional 1,500 in-office and remote employees.
“Our new Noida campus represents iQor’s commitment to continued expansion in India, positioning us to harness the region’s exceptional talent and leverage advanced technology to drive meaningful impact for our clients. It reinforces our team’s focus on delivering forward-thinking solutions that fuel business growth and elevate the customer experience,” said iQor India Country Lead Maneet Sehgal.
Noida was selected for its dynamic blend of high-tech innovation, sustainability, and a bilingual, well-educated, and digitally skilled workforce. With a talent pool exceeding 30 million people, the city offers unmatched opportunities supported by political and economic stability. Home to prestigious colleges and universities, Noida also boasts a reliable power network, robust transportation infrastructure, and consistently stable weather—creating a winning environment for business growth and success.
“We’re committed to expanding our footprint in India and elevating our ability to serve clients worldwide,” said iQor President and CEO Chris Crowley. “Our investment in Noida reflects our strategic growth and geodiversity along with our commitment to creating a supportive, forward-thinking environment for our employees.”
iQor India offers a comprehensive range of services, from customer care and onboarding to sophisticated back office functions, including revenue management and dispute resolution. With a presence in over 10 countries, iQor is committed to innovation, sustainability, and workforce excellence. For more information, visit iQor.com.
About iQor CXBPOTM
iQor CXBPOTM is a trusted partner in intelligent customer experience solutions, delivering exceptional results for global brands. With 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions at every stage. Our agile, scalable solutions ensure seamless omnichannel engagement, driving loyalty and measurable business success. Recognized as a Great Place to Work® and a leader in CX excellence, we elevate performance through a people-first approach, operational expertise, and secure, technology-enabled solutions. Learn more at iQor.com.
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