iQor announced today the integration of Palo Alto Networks Prisma® Cloud Native Application Protection Platform (CNAPP) into its digital ecosystem to further enhance cloud security. As a managed services provider of customer engagement and business process outsourcing (BPO) solutions, this integration supports iQor’s digital initiative to increase its footprint in the cloud while keeping security as a top priority and ensuring end-to-end visibility across all cloud platforms.
“iQor’s selection of Prisma Cloud augments our efforts to continually expand our digital landscape and ensure a secure and rewarding customer experience. After a comprehensive evaluation process, we selected Prisma Cloud to provide us the best workload protection as we utilize the capabilities that public cloud environments offer,” said iQor Chief Digital Officer Prabhjot Singh.
With iQor transitioning workloads to public cloud environments as part of its cloud-enabled digital journey, Prisma Cloud provides an additional layer of security to assist with multi-cloud protection and security deployment while providing real-time insights into potential vulnerabilities. Prisma Cloud’s solution helps secure cloud native applications across the full lifecycle in any cloud to drive efficiency and security.
By identifying potential risks as low, medium, or high, Prisma Cloud alerts iQor’s teams immediately so they have the opportunity to address them instantly. Prisma Cloud’s scalable solution helps provide real-time visibility and full stack protection across public clouds to enhance cloud compliance, detect and prevent vulnerabilities, and secure running applications.
“iQor has harnessed Palo Alto Networks digital technology for years to provide firewall protection and inbound and outbound network security. The recent addition of Prisma Cloud offers a next-generation single security solution for cross-cloud protection, providing a single source for insights and interventions on all cloud instances,” said Tarn Shant, senior vice president of Transformation and Governance at iQor.
About iQor CXBPOTM
iQor CXBPOTM is a trusted partner in intelligent customer experience solutions, delivering exceptional results for global brands. With 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions at every stage. Our agile, scalable solutions ensure seamless omnichannel engagement, driving loyalty and measurable business success. Recognized as a Great Place to Work® and a leader in CX excellence, we elevate performance through a people-first approach, operational expertise, and secure, technology-enabled solutions. Learn more at iQor.com.
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