iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, will attend the 91st Annual Meeting & Exhibition for the International Bridge, Tunnel & Turnpike Association (IBTTA) at the Seattle Convention Center – Arch from Oct. 7-10.
iQor’s team will meet with attendees to share how the company harnesses artificial intelligence (AI) and digital technology to transform customer experience (CX) solutions in the transportation industry. iQor’s SMS messaging capabilities, for example, can help tolling companies offer more efficient electronic payment options, and iQor’s accumulated process knowledge informs coaching and streamlined workflows to optimize frontline agent performance and help clients maintain regulatory compliance and effective security.
To book time with an iQor team member and learn more about the benefits of a strategic partnership with iQor, visit the IBTTA 91st Annual Meeting & Exhibition event page.
Visit iQor.com to explore iQor’s capabilities in the transportation and logistics industry and how iQor harnesses AI to retain experienced frontline employees committed to delivering irresistible CX that creates smiles.
About iQor CXBPOTM
iQor CXBPOTM is a trusted partner in intelligent customer experience solutions, delivering exceptional results for global brands. With 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions at every stage. Our agile, scalable solutions ensure seamless omnichannel engagement, driving loyalty and measurable business success. Recognized as a Great Place to Work® and a leader in CX excellence, we elevate performance through a people-first approach, operational expertise, and secure, technology-enabled solutions. Learn more at iQor.com.
Contact
Nicole Gobbo
Director of Communications
NEWS & PRESS