iQor a managed services provider of customer engagement and technology-enabled BPO solutions, announced six appointments to its Board of Directors. Gary Praznik, President and CEO of iQor; Christopher Carrington, CEO Omni Interactions and former CEO of Alpine Access, CEO of Service Source and EVP of Sykes; Sue Nokes, formerly Senior Vice President of Customer Solutions at Asurion and Chief Customer & Operations Officer at T-Mobile, Ted Russell, President of Russell PC, former EVP of Business Affairs at Fox Entertainment Group and Attorney at Gibson Dunn & Crutcher; Satish Raman, Chief Strategy Officer, Fractal.ai and former Head of Corporate Development, Sutherland Global; and; Scott D Vogel, Managing Member of Vogel Partners, former Managing Director of Davidson Kempner Capital Management, MFP Investors and Chase Securities.
“I am honored to be elected as the new board chair and look forward to working with my board colleagues to move iQor’s mission forward,” said Christopher Carrington, CEO Omni Interactions. “I want to thank the iQor board of directors for its confidence in me to serve as board chair, and I would especially like to thank Gary Praznik for his support and leadership in bringing together such a diverse and employee focused team. Together with our board of directors, employees, and stakeholders, we will continue to further strengthen our shared vision of culture, performance and growth for iQor.”
The Board of Directors will work with iQor’s leadership team to deliver on the Company’s mission of providing premium customer interactions and assist its clients in today’s ever-changing customer experience landscape. “We are honored that these experienced leaders will lend their expertise to helping iQor deliver for our customers, employees and owners,” said Gary Praznik, President and Chief Executive Officer of iQor. “Each of them brings a unique perspective, commitment and passion to engage, support and guide iQor through its next phase of growth.”
About iQor CXBPOTM
iQor CXBPOTM is a trusted partner in intelligent customer experience solutions, delivering exceptional results for global brands. With 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions at every stage. Our agile, scalable solutions ensure seamless omnichannel engagement, driving loyalty and measurable business success. Recognized as a Great Place to Work® and a leader in CX excellence, we elevate performance through a people-first approach, operational expertise, and secure, technology-enabled solutions. Learn more at iQor.com.
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