Device Upgrades

Device Upgrades

Increase revenue opportunities and create longer-lasting customer relationships

service inner icon SERVICES

Up-leveled technical support that creates long-lasting customers

Device upgrades

Contract verification

Troubleshooting

Billing updates

Add-ons, insurance, and up-sells

Discover these iQor resources KEY BENEFITS

A partner you can count on

20+ years’ technical support experience (apps, devices, operating systems and more)
CX private cloud makes integration effortless
Fully scalable to accommodate seasonal and new product spikes
Hands-on training across devices, operating systems and softwares
Business intelligence for monitoring critical KPIs and caller issues
Unique recruiting methodologies find agents with “Tech DNA”
Streamlined training for thousands of agents in different locations at once
overview icon INDUSTRIES

Create the best customer experiences your industry has to offer

Consumer Electronics

Consumer Electronics

Telecom

Telecom

Cable and Satellite

Cable and Satellite