Next-gen AI that drives flexibility, efficiency, and growth.
Our Symphony [AI]™ ecosystem propels innovation and excellence throughout the employee lifecycle to deliver smile-worthy CX. With our accumulated process knowledge and decades of CX expertise, we're ushering in a new era of efficiency, scalability, and precision.
With iQor
Irresistible culture and smart CX technology that work for you.
We’re purpose-built to deliver the world’s most sought-after customer service. Our talented team provides meaningful customer interactions while automation goes where it matters most to create your happiest customers ever.
With iQor
Digital + human CRM that makes employees and customers smile.
From call deflection strategies to conversational AI, we remove the complexity and hassle of building a true CRM on your own and all within a budget you can afford to create happy customer experiences and build brand loyalty.
With iQor
Keep more customers and identify your most profitable relationships.
We listen across your channels to detect opportunities to improve your customers’ relationship with your brand and use data to better design experiences, special offers, and more.
With iQor
Let's explore the world of CX together!
We invite you to view our scheduled BPO industry and iQor-sponsored in-person and virtual events for 2024. Our iQorian CX experts would love to connect and learn how we can help your customers.
OUTSOURCED CUSTOMER SERVICE
Channel optimization that makes the customer journey a win-win for your bottom-line.
Our technology suite is engineered to support diverse business needs on-demand. Our communal culture, performance excellence and private cloud technology paves the way for unprecedented customer support.